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Why Are Your Laptop Keys Not Working?

Why Are Your Laptop Keys Not Working?

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There are few things that can create panic faster than your keyboard no longer working. It’s similar to when your webcam stops working right before a scheduled meeting. Laptop keys not working almost totally incapacitates what you can do on your computer and can completely halt a workday or even leisure time. Luckily, there are a few reasons that this problem is so common and a variety of ways that you can deal with it.

Clean the Keyboard

First, it’s a good idea to make sure you clean your keyboard well with a cleaner made for this purpose. This can especially cause problems in older keyboards and laptops.

The Keyboard Has Been Turned Off

One of the most common culprits behind this issue is accidentally turning off your keyboard via a keyboard shortcut. This is built into some programs to allow you to lock your keyboard when you don’t want it activated. For instance, if you step away from your desk but you have a cat roaming the house looking for a warm place to rest.

So, if your keyboard isn’t working, this should be the first thing you check for. Programs like Keyboard Locker are great examples of this tool. With this program, it’s as easy as hitting Ctrl+Alt+L to lock your keyboard. To reverse the process with this program, just type “unlock.” These steps can vary from program to program.

Unrecognised Keyboard

If you type on your keyboard prompting a boot to BIOS, there’s good news and bad news. Good news: your keyboard is fine! However, the Windows software on your computer isn’t recognising that.

The best way to start solving this problem is to run a system file scan. From there, you can correct any issues that come up. Using Win+Cmd will prompt this process, and you’ll want to choose to “Run as Administrator.” You’ll then be given a command prompt in which you should enter the following:

C:WINDOWSsystem32>sfc scannow

After that, wait for the program to run and then go to the “Device Manager” and scroll down to “Keyboards.” If there is an issue, there will be an exclamation point next to the section. If this is the case, choose to “Uninstall Device” and reboot the computer. The keyboard will reinstall automatically.

Secondary Keyboard Interference

Sometimes, if you have more than one keyboard installed, one can interfere with the other. If you find your keyboard isn’t working, try uninstalling those secondary keyboard devices. Again, in the Device Manager, go to “Show Hidden Devices.” From here, scroll down to keyboards.

Finally, right-click to uninstall anything labelled as “HID Keyboard Device” to remove secondary keyboards. If you need to reinstall them later, don’t worry! All you have to do is plug it back into your computer.


You might think of malware as something that affects only your computer itself, but viruses can cause issues with external hardware like keyboards as well. Sometimes, the reason behind your laptop keys not working is a malware. Run a virus check on your computer to make sure there aren’t any malicious parties at work.


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