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Common Challenges Faced by Management When Performing Staff Training

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When conducting staff training, preparation is crucial. There will always be unforeseen circumstances you couldn’t have accounted for, but there are also lots of stuff you can predict that might happen. In particular, we’ve identified 10 staff training challenges you can avoid.

Staff Training Challenges You Can Avoid

A successful staff training session is only possible if you are ready to tackle any issues that arise during training. Here is a list of common challenges to keep in mind when creating a training schedule:  

1. Boredom

This is the number one issue in most staff training. Employees will not be interested in learning anything new if your sessions are dull and they are only passive participants that are supposed to sit and listen. It will take longer for them to learn new skills and concepts this way, so instead, focus on making them active participants.

2. Confusion

This often happens when employees don’t see how the training session benefits them, or when they do not understand the concepts covered in the session. In such a case, training becomes just another chore that takes up their free time. Therefore, communicate the benefits to them and invite them to ask questions as soon as they have them. 

3. Assuming everyone knows complex concepts

When staff training is highly technical in nature, part of your staff might lack understanding of technical language and concepts. Make sure that all your staff members understand the basics before you delve into the technical part.

Whilst we will do everything we can to resolve your support issue, Smiley Geeks cannot be held responsible for damage or computer malfunction on devices that we did not install, setup, or manage from the beginning of its lifetime. 

4. Lessons are not relatable

You might notice that participants easily forget things they learn. This happens when they can’t connect new concepts to something they already know. You can solve this issue by using analogies that are directly connected to their daily tasks, which makes it easier to relate.

5. Resistance

Some staff members might simply resist training, usually because they do not want to switch from the current system and they don’t see any benefit from implementing something new. Avoid this by explaining how training will make their work easier. 

6. Lack of engagement

This is actually more of a symptom that points toward an underlying issue. The issue can be anything from not seeing a benefit, not understanding the terms used in training, to not being comfortable with training methods or simply because of poorly constructed training sessions. Remember, active participation is the best way to learn.  

7. Methodological gaps

Your staff probably includes different generations, from younger employees who are either millennials or Generation Z, to older employees belonging to Generation X or baby boomers. Preferred training methods will differ considerably between these generations, with baby boomers and Gen X preferring traditional training while Gen Z prefers online courses and microsessions. 

8. Too much on their plate

When your staff has very crammed schedules, training will be a drag to them. Ensure that you lower their workload during training periods or deliver training continuously through easily digestible microsessions. 

9. Consistency

Having consistent session quality is a common challenge amongst larger or geographically dispersed teams because there are issues like language barriers and different methods between teams can lead to a very different quality of training. 

10. Choosing the right toolkit

Ensuring you use the right tools is another key point to address. Before you start training, take your staff’s preferences into account and choose a delivery method that would best benefit them. 

While you can’t prepare for everything that might happen during training, keeping the above challenges in mind while preparing staff training lessons will make training smoother and easier for everyone involved. 


 

Charlotte
Using nearly a decade of marketing experience I've helped build tech and small business brands ground up from the startup phase. With a BA (Hons) in Business Leadership and Management, I understand the priorities and challenges that startups, entrepreneurs, freelancers, and small businesses face in their crucial years. And how difficult it is when you don't understand the technology or it starts to misbehave. My role in Smiley Geeks is to help find the biggest pain points of small businesses so that we can help you solve them yourself using the expert technological and cyber knowledge of the rest of the team.

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